Mentor Me
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FAQ
Frequently asked questions
Everything you need to know before you start.
Getting started
What is Mentor Me?
Who can use Mentor Me?
Do I need a card to start?
Is Mentor Me free for members?
Does it work on mobile?
For mentees
How do I join my organisation?
How do I finish onboarding?
How do I set goals?
Can my mentor see my goals?
How do I book a session?
For mentors
Where do I see my mentees?
How do I know which mentee needs help?
How do I run a great session?
Can I share courses and resources?
For organisations
How do I register?
How do members join?
How do I pair mentors and mentees?
How do I moderate resources?
What happens when my trial ends?
Can I switch plans later?
Billing and payments
What payment methods are accepted?
How does annual billing work?
Can I get a refund?
How do I get an invoice or receipt?
Privacy and security
Who can see my data?
Do you use my data to train AI?
Can I delete my account?
